If you’ve ever visited the Orthopedics and Plastics Clinic at Kingston Health Sciences Centre (KHSC) for a cast, splint or brace, chances are you’ve met Teri Timpany.
One of just three orthopedic technicians at KHSC, she’s part of a small but mighty team supporting thousands of patients every year.
Timpany applies and removes casts and splints, fits braces, provides wound care and takes out sutures and staples.
While she’s an expert at what she does, it’s her compassion, reassuring nature and sense of humour that truly set her apart.
“People are usually a little anxious because they don’t know what to expect,” says Timpany. "I explain everything I’m doing before I do it. If I can get someone to smile or laugh and make them feel more at ease, it makes their visit a little less stressful.”
Sometimes, that starts with choosing a cast colour.
A lifelong Toronto Maple Leafs and Blue Jays fan, Timpany admits she has a favourite.
"The most popular colour is blue. I call it Toronto Maple Leafs blue,” she laughs. “You can usually tell pretty quickly who’s a Montreal Canadiens fan because they don’t always want the blue. It makes for some fun banter.”
Timpany always knew she wanted to work in health care. Finding the right path just took a little longer than expected.
“I like to joke that it took me a while to figure out what I wanted to be when I grew up.”
She’s worked as an ambulance attendant, bank teller, rubber stamp maker, sign engraver, gas station assistant manager and even an office manager. It’s safe to say she’s built quite the résumé.
Then, in 2015, she saw a television news story about a new orthopedic technician program in her hometown of London, Ontario.
“It looked hands-on and gave me the chance to interact with people, which was exactly what I was looking for.”
She enrolled in the program while in her 50s and joined KHSC in December 2016.
Nearly 10 years later, she says she still loves coming to work.
A big reason is the team around her.
“Johnson 7 is like a family. We support each other, help each other and genuinely enjoy working together. Everyone is kind, thoughtful and always willing to lend a hand.”
Looking back, Timpany is grateful she took a chance on a new career.
“I’m very proud of the work I do. Putting on a cast looks easy until you try to do it. It takes practice to apply a comfortable, functional cast and I’ve had many patients thank me at follow-up appointments.
"It’s a great feeling knowing something I did has made a difference.”
It’s the kind of care that sticks with people long after the cast comes off.