KHSC Quality Improvement Plan

Quality improvement is an ongoing priority that helps us to continually find new and better ways of doing things so that we can enhance care for patients, increase satisfaction, and achieve even better clinical outcomes.

In June 2010, the Ontario Government passed the Excellent Care for All Act. This legislation supports hospitals to further improve the quality and safety of the care that they provide for members of our community. One of the ways that the Excellent Care for All Act is helping hospitals meet our community’s expectations regarding quality, patient safety, and accountability is through the public reporting of Quality Improvement Plans, or QIPs.

The Quality Improvement Plan (QIP) sets targets for improving the safety, effectiveness, access, and patient-centredness of the care hospitals provide. The plan contains a number of indicators and targets for improvement as well as how those targets will be achieved and the results.

The  QIP for Kingston Health Sciences Centre is one tool that we are using to help us document and review our current performance in a variety of areas. With this plan, we are able to see our targeted areas for improvement and chart our progress to improve our patient experience and deliver the highest quality health care.

For more information about the Excellent Care for All Act legislation or Quality Improvement Plans, visit