Frequently Asked Questions

Where can I get something to eat?

There are a number of different food options and places to eat while you are at KHSC. To learn more about these different locations, please click here.

Where can I get something to eat?

There are a number of different food options and places to eat while you are at KHSC. To learn more about these different locations, please click here.

Where can I get something to eat?

There are a number of different food options and places to eat while you are at KHSC. To learn more about these different locations, please click here.

Where can I learn more about wellness?

Ensuring your own physical, mental, and emotional health is extremely important. To learn about the different wellness resources available to employees, please visit the KHSC Wellness website.

Where can I learn more about wellness?

Ensuring your own physical, mental, and emotional health is extremely important. To learn about the different wellness resources available to employees, please visit the KHSC Wellness website.

Where can I learn more about wellness?

Ensuring your own physical, mental, and emotional health is extremely important. To learn about the different wellness resources available to employees, please visit the KHSC Wellness website.

Where can I park?

Parking around the KGH and HDH locations can be limited.

  • To learn more about the City of Kingston Parking locations and charges associated, click here.
  • To learn about Queen’s parking available to KHSC staff and the charges associated, click here.
Where can I park?

Parking around the KGH and HDH locations can be limited.

  • To learn more about the City of Kingston Parking locations and charges associated, click here.
  • To learn about Queen’s parking available to KHSC staff and the charges associated, click here.
Where can I park?

Parking around the KGH and HDH locations can be limited.

  • To learn more about the City of Kingston Parking locations and charges associated, click here.
  • To learn about Queen’s parking available to KHSC staff and the charges associated, click here.
Where can I pick up my badge and username/password information?

Please pick up your KHSC badge and IT credentials (usernames and temporary passwords) from the Security Office in Dietary 1 at the KGH site after the Wednesday before your scheduled orientation date. This information will be required during orientation and all shifts moving forward.

*Please note that temporary employees will be required to pay a $10.00 fee for their ID badge. This will be deducted from your first pay, and returned when your contract ends or if you become a permanent employee.

Where can I pick up my badge and username/password information?

Please pick up your KHSC badge and IT credentials (usernames and temporary passwords) from the Security Office in Dietary 1 at the KGH site after the Wednesday before your scheduled orientation date. This information will be required during orientation and all shifts moving forward.

*Please note that temporary employees will be required to pay a $10.00 fee for their ID badge. This will be deducted from your first pay, and returned when your contract ends or if you become a permanent employee.

Where can I pick up my badge and username/password information?

Please pick up your KHSC badge and IT credentials (usernames and temporary passwords) from the Security Office in Dietary 1 at the KGH site after the Wednesday before your scheduled orientation date. This information will be required during orientation and all shifts moving forward.

*Please note that temporary employees will be required to pay a $10.00 fee for their ID badge. This will be deducted from your first pay, and returned when your contract ends or if you become a permanent employee.

Where can my children get tested for COVID-19?

KHSC and PCH staff who have a child who requires testing for COVID-19 can make an appointment between 1230 to 1300 for testing at the Beechgrove Assessment Centre by calling 613-548-2376.

Please note:

  • Where the staff member and child both require testing, the staff member should contact OHSW and a joint appointment will scheduled at the Assessment Centre.
  • Where only the child requires testing, staff are asked to contact the Assessment Centre directly.
  • Swabs for staff and their child(ren) will be sent to the KHSC lab daily to ensure timely results and to support return to work.
  • COVID-19 test results will be available via: https://covid19results.ehealthontario.ca:4443/agree 
  • If the child’s result cannot be accessed online, staff can call HDH site at  ext. 4204 and leave a voicemail as per current process for the public.
Where can my children get tested for COVID-19?

KHSC and PCH staff who have a child who requires testing for COVID-19 can make an appointment between 1230 to 1300 for testing at the Beechgrove Assessment Centre by calling 613-548-2376.

Please note:

  • Where the staff member and child both require testing, the staff member should contact OHSW and a joint appointment will scheduled at the Assessment Centre.
  • Where only the child requires testing, staff are asked to contact the Assessment Centre directly.
  • Swabs for staff and their child(ren) will be sent to the KHSC lab daily to ensure timely results and to support return to work.
  • COVID-19 test results will be available via: https://covid19results.ehealthontario.ca:4443/agree 
  • If the child’s result cannot be accessed online, staff can call HDH site at  ext. 4204 and leave a voicemail as per current process for the public.
Where can my children get tested for COVID-19?

KHSC and PCH staff who have a child who requires testing for COVID-19 can make an appointment between 1230 to 1300 for testing at the Beechgrove Assessment Centre by calling 613-548-2376.

Please note:

  • Where the staff member and child both require testing, the staff member should contact OHSW and a joint appointment will scheduled at the Assessment Centre.
  • Where only the child requires testing, staff are asked to contact the Assessment Centre directly.
  • Swabs for staff and their child(ren) will be sent to the KHSC lab daily to ensure timely results and to support return to work.
  • COVID-19 test results will be available via: https://covid19results.ehealthontario.ca:4443/agree 
  • If the child’s result cannot be accessed online, staff can call HDH site at  ext. 4204 and leave a voicemail as per current process for the public.
Where can staff get tested for COVID-19?

The COVID-19 swabbing site for KHSC and Providence Care Hospital (PCH) staff is in the Community Assessment Centre at the Beechgrove Complex, 51 Heakes Lane. The process for swabbing does not change. Staff must still be assessed by phone by the Occupational Health RN and then referred for testing by Occupational Health, Safety and Wellness (OHSW). OHSW will provide the staff member with the scheduled appointment for that day between 1200 and 1300.

Where can staff get tested for COVID-19?

The COVID-19 swabbing site for KHSC and Providence Care Hospital (PCH) staff is in the Community Assessment Centre at the Beechgrove Complex, 51 Heakes Lane. The process for swabbing does not change. Staff must still be assessed by phone by the Occupational Health RN and then referred for testing by Occupational Health, Safety and Wellness (OHSW). OHSW will provide the staff member with the scheduled appointment for that day between 1200 and 1300.

Where can staff get tested for COVID-19?

The COVID-19 swabbing site for KHSC and Providence Care Hospital (PCH) staff is in the Community Assessment Centre at the Beechgrove Complex, 51 Heakes Lane. The process for swabbing does not change. Staff must still be assessed by phone by the Occupational Health RN and then referred for testing by Occupational Health, Safety and Wellness (OHSW). OHSW will provide the staff member with the scheduled appointment for that day between 1200 and 1300.

Where do I go to fill my prescriptions after I have been discharged from KGH?

You can return to your usual home pharmacy. We encourage you to request a “Meds Check” from your pharmacist in order for you to have an updated medication list from your drug store.

Where do I park when I come to KGH?

There are several parking options to choose from when you come to KGH. Please click here (NEED LINK TO 1.1.1) to see all the options.